ProCareTM Premium
Our Recommended Plan
Because information is the lifeblood of your organization, you need it whenever, where ever. So it's critical that your IT infrastructure is stable and system performance is always at peak condition. Who needs to deal with frequent downtimes or a less-than-stable network environment?
InfoPartners' ProCareTM Premium support program takes away the worries of information unavailability and the hassles of IT administration. This service includes both regularly-scheduled visits by InfoPartners Field Engineers (the best in the Bay Area) as well as periodic reviews of system design and performance, remote monitoring, and on-call help. An incredible prevention-service-maintenance package for a fixed fee. No hassles, no surprises. No matter if your business is a start-up, a well-established firm or somewhere in between, you'll be assured exemplary service from our technical staff. Our business is to be your one stop partner to keep your business up and running any time and all the time.
And for your IT maintenance needs that are more periodic in nature, we offer a variety of project-based services. Our services include:
- Design and installation of network backbones, including wiring and hubs
- Installation of wireless networks
- Installation and setup of Windows 2003 servers, Exchange servers, Windows 2000 and Windows XP workstations
- Installation of mail services, SQL servers, Internet access, firewalls and automated backup systems
- Telecommuting including high speed and dialup access to the office from the road or home-office
- Orientation and basic training on installed systems
In addition, we offer a variety of optional services on a per-hour basis, including:
- Support of vertical market applications
- InfoMailDefender – spam prevention
- InfoHosting – email hosting, web page development
- InfoDNS – domain hosting
- Offsite back-up
*Emergency or after hours services are available for this plan. Services are performed after 5:30 pm Monday through Friday or any time Saturday, Sunday or holidays based on your specific service plan.