ProCareTM Primary
You want true IT experts making sure your systems and network are running right. The health of your IT infrastructure is important to your business. So, turn to the best partners, InfoPartners, to make sure that on a regular basis your system is given a check up and problems get fixed right the first time. The ProCare Primary program includes scheduled onsite visits to your site by an InfoPartners Field Engineer on a regular basis. We work with you to determine how often we will visit your facility and the support tasks to be performed during each visit. Typical activities that can be included in this program include training of your personnel, installation of new workstation software, and hardware/software troubleshooting. We update system level drivers, ensure the latest in virus protection, and perform general hard disk maintenance, file checks, and system optimization.
And when needed, we also offer per-project network design, installation and upgrade services to support your business no matter how it grows and changes. Our services include:
- Design and installation of network backbones including wiring and hubs
- Installation of wireless networks
- Installation and setup of Windows 2003 servers, Exchange servers, Windows 2000 and Windows XP workstations
- Installation of mail services, SQL servers, internet access, firewalls and automated backup systems
- Telecommuting including high-speed and dialup access to the office from the road or home-office
Contact us to learn how the ProCare PrimaryTM program can keep your organization up and running.
*Emergency or after hours services are available for this plan. Services are performed after 5:30 pm Monday through Friday or any time Saturday, Sunday or holidays based on your specific service plan.